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Legal · Last updated June 17, 2026

Terms of Service.

Plain-English summary: This is a summary of the legal terms below. The detailed sections that follow control where this summary is ambiguous. If you use Axeazy, you’re agreeing to the rules below. We provide accessibility scanning and remediation evidence. We do not provide legal advice. We don’t guarantee your site is “ADA compliant” or “WCAG compliant.” No tool can. The detailed terms control if there’s any conflict with this summary.

1. Agreement to Our Legal Terms

We are AxEazy (“Company,” “we,” “us,” “our”), a company located in Kanpur, Uttar Pradesh, India. We operate the website https://axeazy.com (the “Site”), as well as any other related products and services that refer or link to these legal terms (the “Legal Terms”) (collectively, the “Services”).

Axeazy is a web-based SaaS platform that automatically scans websites for accessibility violations based on WCAG 2.2 AA standards using the axe-core scanning engine. It generates AI-powered code-level fix suggestions and can deliver them to your codebase via GitHub Pull Requests. The platform also produces timestamped PDF scan reports documenting identified violations and suggested remediations.

You can contact us by email at contact@axeazy.com.

These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”), and AxEazy, concerning your access to and use of the Services. If you are entering into these Legal Terms on behalf of a company or other entity, you represent that you have authority to bind that entity. You agree that by accessing the Services, you have read, understood, and agreed to be bound by all of these Legal Terms. IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.

The Services are intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Services.

2. Updates to These Legal Terms

Supplemental terms and conditions or documents that may be posted on the Services from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Legal Terms at any time and for any reason. We will alert you about any changes by updating the “Last updated” date of these Legal Terms, and we will notify you of material changes by email from contact@axeazy.com to the address associated with your account. It is your responsibility to keep that address current. Your continued use of the Services after the date such revised Legal Terms are posted constitutes acceptance of the changes.

3. Our Services; United States Focus

The Services are designed to evaluate websites against the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA as commonly referenced under United States accessibility law, including the Americans with Disabilities Act (ADA) and Section 508. The Services are not designed to assess conformance with accessibility laws of other jurisdictions, including without limitation the European Accessibility Act or EN 301 549. Users located outside the United States, including in the European Union or United Kingdom, may use the Services with the understanding that scan results, reports, and remediation suggestions are produced with reference to US legal frameworks only. Nothing in these Terms limits any data protection rights that EU or UK users hold under the GDPR or UK GDPR; those rights are addressed in our Privacy Policy.

The Services may be used for both personal and internal business purposes, subject to these Legal Terms. The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Persons who choose to access the Services from other locations do so on their own initiative and are solely responsible for compliance with local laws.

4. Website Scanning Authorization

By submitting a website URL for scanning, you represent and warrant that you own the website or are expressly authorized by its owner to request automated scanning of it. You are solely responsible for any consequences of submitting a URL you are not authorized to scan. We reserve the right to refuse, throttle, or terminate scans of any target at our sole discretion, and to suspend accounts that submit URLs in violation of this section. Scans access only publicly available content of the target website; we do not bypass authentication, paywalls, or technical protection measures.

5. No Guarantee of ADA/WCAG Compliance; No Legal Advice

Axeazy is an automated scanning and remediation tool. Use of Axeazy does not guarantee full WCAG 2.2 AA conformance or ADA compliance. Automated tools identify approximately 30-40% of all WCAG criteria. Axeazy does not provide legal advice, and nothing in our Services, reports, or documentation should be construed as legal advice. ADA compliance is a legal determination made by courts. We strongly recommend engaging an IAAP-certified accessibility professional for full conformance assessment, and qualified legal counsel for legal questions, including before (a) responding to any demand letter or complaint, (b) representing your website’s compliance posture to a third party, or (c) relying on Service output in litigation, regulatory filings, or insurance claims.

6. AI-Generated Fixes Disclaimer

Code fixes and accessibility recommendations generated by the Services are produced by artificial intelligence systems (including models provided by Anthropic and OpenAI) and are provided as suggestions only. We do not guarantee the accuracy, completeness, or legal sufficiency of any AI-generated fix. You are solely responsible for reviewing, testing, and approving any changes to your codebase before deployment, including changes proposed through GitHub Pull Requests created by the Services.

7. GitHub Repository Access

If you connect your GitHub account, the Services access only the repositories you authorize through the GitHub App installation, solely to create Pull Requests containing accessibility fixes. We do not read, store, or analyze repository code beyond what is necessary to apply the specific fixes generated from your scan results. You may revoke access at any time through your GitHub account settings. Your use of GitHub remains subject to GitHub’s own terms of service.

8. Scan Reports

Scan reports and PDF documents generated by the Services are technical records of accessibility violations detected and fixes suggested. These documents contain timestamps, violation details, and fix records. They do not constitute legal advice, a compliance certification, or a guarantee of any legal outcome. They are provided for your internal use only and we make no representation about their suitability for any legal proceeding.

9. Intellectual Property Rights

We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics in the Services (collectively, the “Content”), as well as the trademarks, service marks, and logos contained therein (the “Marks”). The Content and Marks are provided in or through the Services “AS IS” for your personal or internal business use only.

Subject to your compliance with these Legal Terms, including the Prohibited Activities section below, we grant you a non-exclusive, non-transferable, revocable license to access the Services and to download or print a copy of any portion of the Content to which you have properly gained access, solely for your personal or internal business purpose. Except as set out in this section, no part of the Services, Content, or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever without our express prior written permission.

Your fixes and your code remain yours. Nothing in these Legal Terms transfers to us any ownership of your website, your source code, or the modified code resulting from applying our suggested fixes. We claim no intellectual property rights over code changes merged into your repositories.

Your submissions. By directly sending us any question, comment, suggestion, idea, feedback, or other information about the Services (“Submissions”), you agree to assign to us all intellectual property rights in such Submission. We shall own this Submission and be entitled to its unrestricted use and dissemination for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you.

10. User Representations

By using the Services, you represent and warrant that:

  1. all registration information you submit will be true, accurate, current, and complete;
  2. you will maintain the accuracy of such information and promptly update it as necessary;
  3. you have the legal capacity and you agree to comply with these Legal Terms;
  4. you are not a minor in the jurisdiction in which you reside;
  5. you will not access the Services through automated or non-human means, whether through a bot, script, or otherwise, except via interfaces we expressly provide for that purpose;
  6. you will not use the Services for any illegal or unauthorized purpose; and
  7. your use of the Services will not violate any applicable law or regulation.

If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Services.

11. User Registration

You may be required to register to use the Services. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.

12. Subscriptions, Payments, and Billing

Billing and auto-renewal. Paid plans are offered as monthly or annual subscriptions, depending on the billing cycle you select at checkout. Your subscription will automatically renew at the end of each billing period (monthly or annually, as applicable) unless canceled. By subscribing, you authorize our payment processor to charge your payment method on a recurring basis without further authorization, until you cancel.

Payment processing. All payments are processed by Paddle.com Market Limited (“Paddle”), acting as Merchant of Record. We accept Visa, Mastercard, American Express, and Discover. All payments are in US dollars. Paddle handles all card data; we never receive, store, or process raw credit card or bank account information. Charges will appear on your bank or card statement as PADDLE.NET* AXEAZY or similar. Your purchase is also subject to Paddle’s Checkout Buyer Terms.

Pricing changes. We may change subscription fees from time to time. We will give you reasonable prior notice of any fee change by email. Fee changes take effect at the start of the next billing cycle following the notice.

No free trial. We do not currently offer a free trial of paid plans. A free tier with limited features may be offered at our discretion and may be modified or withdrawn at any time.

13. Cancellation and Refunds

Seven-day refund window for first charge. If you email contact@axeazy.com within seven (7) calendar days of your first subscription charge and request a refund, we will refund that first charge in full and cancel the subscription. After the seven-day window, and for all subsequent renewal charges, all purchases are non-refundable.

You can cancel your subscription at any time by contacting customer service at contact@axeazy.com. Your cancellation will take effect at the end of the current paid billing period, and you will retain access to paid features until then. The Emergency Kit one-time purchase is non-refundable once the remediation report has been delivered.

Nothing in this section limits any non-waivable statutory rights you may have under the consumer protection laws of your jurisdiction.

14. Prohibited Activities

You may not access or use the Services for any purpose other than that for which we make the Services available. As a user of the Services, you agree not to:

  • Systematically retrieve data or other content from the Services to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
  • Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.
  • Circumvent, disable, or otherwise interfere with security-related features of the Services.
  • Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Services.
  • Use any information obtained from the Services in order to harass, abuse, or harm another person.
  • Make improper use of our support services or submit false reports of abuse or misconduct.
  • Use the Services in a manner inconsistent with any applicable laws or regulations.
  • Submit URLs for scanning that you do not own or are not authorized to scan.
  • Use the Services to scan, probe, or test the security of third-party websites without authorization.
  • Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material that interferes with any party’s uninterrupted use and enjoyment of the Services.
  • Engage in any automated use of the system, such as using scripts, bots, or scrapers, except via interfaces we expressly provide.
  • Delete the copyright or other proprietary rights notice from any Content.
  • Attempt to impersonate another user or person or use the username of another user.
  • Interfere with, disrupt, or create an undue burden on the Services or the networks or services connected to the Services, including by exceeding reasonable scan volumes or circumventing rate limits.
  • Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Services to you.
  • Copy or adapt the Services’ software, or decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Services.
  • Make any unauthorized use of the Services, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email.
  • Use the Services to advertise or offer to sell goods and services.
  • Sell or otherwise transfer your profile or account.

15. Reviews

We may provide you areas on the Services to leave reviews or ratings. When posting a review, you must comply with the following criteria: (1) you should have firsthand experience with the Services being reviewed; (2) your reviews should not contain offensive profanity, or abusive, racist, offensive, or hateful language; (3) your reviews should not contain discriminatory references based on religion, race, gender, national origin, age, marital status, sexual orientation, or disability; (4) your reviews should not contain references to illegal activity; (5) you should not be affiliated with competitors if posting negative reviews; (6) you should not make any conclusions as to the legality of conduct; (7) you may not post any false or misleading statements; and (8) you may not organize a campaign encouraging others to post reviews, whether positive or negative. We may accept, reject, or remove reviews in our sole discretion. Reviews are not endorsed by us and do not represent our views. By posting a review, you grant us a perpetual, non-exclusive, worldwide, royalty-free license to reproduce, modify, and distribute the review.

16. Services Management

We reserve the right, but not the obligation, to: (1) monitor the Services for violations of these Legal Terms; (2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Legal Terms; (3) in our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of your contributions or any portion thereof; (4) in our sole discretion and without limitation, notice, or liability, remove from the Services or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems; and (5) otherwise manage the Services in a manner designed to protect our rights and property and to facilitate the proper functioning of the Services.

17. Term and Termination

These Legal Terms shall remain in full force and effect while you use the Services. WITHOUT LIMITING ANY OTHER PROVISION OF THESE LEGAL TERMS, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SERVICES (INCLUDING BLOCKING CERTAIN IP ADDRESSES) TO ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE LEGAL TERMS OR OF ANY APPLICABLE LAW OR REGULATION. WE MAY TERMINATE YOUR USE OR PARTICIPATION IN THE SERVICES OR DELETE YOUR ACCOUNT AND ANY CONTENT OR INFORMATION THAT YOU POSTED AT ANY TIME, WITHOUT WARNING, IN OUR SOLE DISCRETION.

If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress.

18. Modifications and Interruptions

We reserve the right to change, modify, or remove the contents of the Services at any time or for any reason at our sole discretion without notice. We also reserve the right to modify or discontinue all or part of the Services without notice at any time. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Services. We cannot guarantee the Services will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance, resulting in interruptions, delays, or errors. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Services during any downtime or discontinuance of the Services.

19. Governing Law

These Legal Terms and your use of the Services are governed by and construed in accordance with the laws of India, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023 (DPDPA), without regard to conflict of law principles. Subject to the Dispute Resolution section below, the courts located in Lucknow, Uttar Pradesh, India shall have exclusive jurisdiction.

20. Dispute Resolution

Informal negotiations. To expedite resolution and control the cost of any dispute, controversy, or claim related to these Legal Terms (each a “Dispute” and collectively, the “Disputes”) brought by either you or us, the parties agree to first attempt to negotiate any Dispute informally for at least ninety (90) days before initiating arbitration. Such informal negotiations commence upon written notice from one party to the other.

Binding arbitration. Any Dispute that cannot be resolved through informal negotiations shall be finally resolved by binding arbitration under the Arbitration and Conciliation Act, 1996 (India). The arbitration shall be conducted by a sole arbitrator appointed in accordance with that Act. The seat and venue of arbitration shall be Lucknow, Uttar Pradesh, India, and the language of the proceedings shall be English. The arbitrator’s award shall be final and binding on the parties and may be entered as a judgment in any court of competent jurisdiction.

Restrictions. The parties agree that any arbitration shall be limited to the Dispute between the parties individually. To the full extent permitted by law, (a) no arbitration shall be joined with any other proceeding; (b) there is no right or authority for any Dispute to be arbitrated on a class-action basis or to utilize class action procedures; and (c) there is no right or authority for any Dispute to be brought in a purported representative capacity on behalf of the general public or any other persons.

Small-claims carve-out. Notwithstanding anything in this Section, either party may bring an individual claim against the other in a small-claims court of competent jurisdiction local to the claimant, provided the amount in controversy does not exceed USD $10,000 and the claim is brought individually (not as part of a class or representative proceeding). This carve-out exists so that low-value consumer disputes are not forced into international arbitration.

Exceptions. The following Disputes are not subject to the above provisions concerning informal negotiations and binding arbitration: (a) any Disputes seeking to enforce or protect, or concerning the validity of, any intellectual property rights of a party; (b) any Dispute related to, or arising from, allegations of theft, piracy, invasion of privacy, or unauthorized use; and (c) any claim for injunctive relief.

21. Corrections

There may be information on the Services that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Services at any time, without prior notice.

22. Disclaimer of Warranties

THE SERVICES ARE PROVIDED ON AN “AS-IS” AND “AS-AVAILABLE” BASIS. YOU AGREE THAT YOUR USE OF THE SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICES AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SERVICES’ CONTENT OR THE CONTENT OF ANY WEBSITES LINKED TO THE SERVICES, AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY (1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS, (2) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SERVICES, (3) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (4) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SERVICES, (5) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE SERVICES BY ANY THIRD PARTY, AND/OR (6) ANY ERRORS OR OMISSIONS IN ANY CONTENT AND MATERIALS OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES. AXEAZY DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT DEFECTS WILL BE CORRECTED.

23. Limitations of Liability

IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE LESSER OF (A) THE AMOUNT PAID, IF ANY, BY YOU TO US DURING THE SIX (6) MONTH PERIOD PRIOR TO ANY CAUSE OF ACTION ARISING, OR (B) USD $300. CERTAIN LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.

24. Indemnification

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of: (1) use of the Services; (2) breach of these Legal Terms; (3) any breach of your representations and warranties set forth in these Legal Terms; (4) your violation of the rights of a third party, including but not limited to intellectual property rights; (5) your submission of any URL for scanning that you were not authorized to scan; or (6) any overt harmful act toward any other user of the Services with whom you connected via the Services. Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims.

25. User Data

We will maintain certain data that you transmit to the Services for the purpose of managing the performance of the Services, as well as data relating to your use of the Services. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Services. You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption of such data. Our collection and use of personal information is governed by our Privacy Policy.

26. Electronic Communications, Transactions, and Signatures

Visiting the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Services, satisfy any legal requirement that such communication be in writing. YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SERVICES. We do not send marketing SMS text messages.

27. Miscellaneous

These Legal Terms and any policies or operating rules posted by us on the Services or in respect to the Services constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Legal Terms shall not operate as a waiver of such right or provision. These Legal Terms operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control. If any provision or part of a provision of these Legal Terms is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Legal Terms and does not affect the validity and enforceability of any remaining provisions. There is no joint venture, partnership, employment, or agency relationship created between you and us as a result of these Legal Terms or use of the Services. You agree that these Legal Terms will not be construed against us by virtue of having drafted them. You hereby waive any and all defenses you may have based on the electronic form of these Legal Terms and the lack of signing by the parties hereto to execute these Legal Terms.

28. HIPAA / Protected Health Information

Axeazy is not a HIPAA Covered Entity or Business Associate. The Services are not designed to receive, store, or process Protected Health Information (“PHI”) as defined by the U.S. Health Insurance Portability and Accountability Act (“HIPAA”), 42 U.S.C. § 1320d et seq., and 45 C.F.R. Parts 160 and 164.

Your warranty. By submitting a URL or any other content to the Services you represent and warrant that the submitted URL and any content reachable from it (whether in HTML, alt text, form fields, embedded documents, or otherwise) does not contain PHI. You agree not to submit URLs pointing to patient portals, electronic health record interfaces, appointment systems that display PHI to authenticated users, or any other surface on which PHI is exposed.

Indemnification for PHI exposure. You agree to indemnify, defend, and hold Axeazy harmless from any claim, liability, fine, penalty, regulatory action, or expense (including attorneys’ fees) arising from your submission of PHI to the Services in breach of this Section, including without limitation any HHS Office for Civil Rights enforcement action, state Attorney General action, or private right of action under state health privacy law.

Business Associate Agreements. If your organization requires a formal Business Associate Agreement to scan PHI-containing surfaces with an accessibility tool, contact contact@axeazy.com with subject line “BAA Request.” A BAA is offered case-by-case to enterprise customers and is not part of the standard subscription.

29. EU/EEA Scanned Content Warranty

When you submit a URL for scanning, the Services access publicly available HTML, alt text, image content, and other page-level data from that URL and process it through automated and AI-assisted systems to identify accessibility violations.

Your warranty for EU/EEA personal data. By submitting a URL, you represent and warrant either that (a) the content reachable from that URL does not contain personal data of individuals located in the European Union, the European Economic Area, or the United Kingdom beyond what is published publicly with a lawful basis under GDPR/UK GDPR Article 6, or (b) you have an independent lawful basis under GDPR/UK GDPR Article 6 to disclose that personal data to Axeazy as a sub-processor for the purpose of accessibility scanning.

Retention. Scanned content is processed only as necessary to identify violations and generate fix suggestions, and is not retained beyond what is required to produce and deliver scan results, fix Pull Requests, and audit logs. See our Privacy Policy for full retention terms.

30. Emergency Kit Data Retention

The Emergency Kit allows you to upload a document and receive a priority accessibility remediation report. The following retention rules apply to uploaded content:

  • 90-day retention window. Uploaded documents and the generated remediation report are retained for ninety (90) days following delivery of the report to you, after which they are deleted from our active systems. You may request earlier deletion at any time by emailing contact@axeazy.com.
  • Authorized use only. You authorize Axeazy to retain the uploaded document solely for the purpose of producing and delivering the remediation report, responding to your support requests about that order, and meeting Axeazy’s own tax/accounting record-retention obligations. We do not use uploaded documents to train AI models or for any other purpose.
  • Legal process. If Axeazy receives a subpoena, court order, or other compulsory legal process seeking production of a customer’s uploaded document or remediation report, we will use commercially reasonable efforts to notify the affected customer in writing before producing the document, unless prohibited by law from doing so.

31. Contact Us

In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us at:

AxEazy
Kanpur, Uttar Pradesh, India
contact@axeazy.com